PayPal is the biggest payment solution online, the company offers lots of options and told to stay secure when making a transaction. But sometime, anyone of us can find himself in the need to cancel a recurring payment on his PayPal account.
So, in this step by step tutorial, I’ll show you how to stop these pre-approved payments for services you no longer use.
Before doing anything, I recommend verifying the email address that was used for the payment you want to cancel. That’s the best way to avoid removing another payment from the list. So, if you can, check your email address for the exact email the company used for billing.
Step 1. Find your recurring payments list
To find the list of your PayPal recurring payments, login, then, click the gear icon on the top-right corner of the page. Simple, take a look at the following screenshot.
Next, you’ll see your account page with options, what you need to do is click on Payments exactly as the next screenshot example.
On the next page, you’ll get the payment methods you’re using. Just focus on the left area of the page and find Pre-approved Payments, it’s the page where you can see all the companies that you have a regular payment with. Here’s how it looks like in your account.
Now, you can see the list of companies you have recurring payment with.
As you can see, you can find the statue of any payment. Active, Inactive and Canceled are the main types. So, what you need is the active status with PayPal.
If you need alternatives to PayPal, take a look at this article.
Step 2. Stop pre-approved payments
Here is exactly how to completely stop automatic PayPal payments on that page. When you see the list of merchants, you can just click on the exact one that you want to stop from charging your papal account or credit card the next time.
After clicking the merchant link, you get the subscription details and everything you need to know. From that page, there is a link labeled Cancel that you need to click on.
That way, you can easily stop any pre-approved payment in your PayPal account forever. Then, you’ll receive a confirmation email from PayPal validating the cancellation.
In many times, you’ll receive another email from the merchant telling you about the cancellation request. It’s just a marketing email in the majority of cases to make the customer coming back.
In conclusion, here are the steps:
- Login to your PayPal account
- Click the settings gear icon
- Click Payments
- Click Manage pre-approved payments from the aft area
- Click the exact merchant with recurring subscription or automatic billing
- Click Cancel and confirm under the details of the subscription
No matter what the reason is, you need to understand how to use your PayPal account the right way. If you feel that a merchant is a scammer, you can report it. Additionally, take care of your account security and transaction details.
Next time, when you authorize a merchant ‘s automatic payment, make sure it’s a trust company. You can verify the address, the email and other details to protect yourself online.
Also, if you have experience with companies and their monthly recurring payments, you can share the problems you found and how you fixed them. That way everyone gets help. I hope this solves the problem with your account.