Namecheap vs Bluehost: Web Hosting Services Compared in 2017

In Web Hosting by Fathi Arfaoui0 CommentsLast Updated: September 15th, 2017

Hosting a website should be based on a strong knowledge of the server specifications and settings. It can be easy to choose a hosting service, but all your hard work will be lost if you choose the wrong company. In today’s post, I’ll show you the Namecheap vs Bluehost web hosting services comparison. So, you know the one that offers better services. They’re two popular web hosting providers with thousands of hosted domains and reviews around the web.

What’s Namecheap?

NameCheap is a trusted domain name registrar and web hosting company. They have years of experience in web hosting, and they offer lots of tools and options to manage your site professionally. The company is based in Los Angeles, California and it’s an ICANN accredited (Internet Corporation for Assigned Names and Numbers) business of course.

Namecheap features

Namecheap has a very cheap hosting plan that starts from $9.88 per year and that’s amazing. The shared hosting they offer lets you build up to 3 websites at low cost. Moreover, you get unlimited bandwidth and 20 GB of SSD disk space. That means, your website will be loaded faster than the regular HDD drives.

The company offers different types of web hosting. That includes shared hosting, VPS, dedicated servers, and even cloud hosting. All that comes with a professional customer support based in the USA. You get help by live chat, emails, or tickets. The company doesn’t offer a phone support, however, their live chat system is always helpful and friendly. You get instant support from web hosting experts.

Here is a Namecheap customer feedback:

NameCheap vs Bluehost

Namecheap as a trusted, and a well known hosting provider that offers a 100% uptime guaranteed. That means your site will be available all the times. Of course, that’s thanks to their powerful cloud infrastructure with thousands of SSD servers and very fast network connections.

Unlike many other hosting providers, this one uses the latest DELL server technologies with the latest software and hardware upgrades. That includes security best practices and server loading acceleration. The firewall and the daily server scanning system detect and clean your site files from malware, viruses and any type of threats. In one word, they have powerful servers that make your website or blog faster, more secure, and most importantly, available all the time.

For your website management, Namecheap offers the famous cPanel control panel. It’s the number one tool that lets you manage your site files with a few clicks. For example, you can download files, upload files, edit anything you want in directories, and of course, you can rename, remove or change the file permissions. cPanel is a popular control panel that web hosting services use to offer superior management interface for users.

Here are a few screenshots of the NameCheap cPanel control panel:

NameCheap cPanel

And in the following screenshot, you can see the cPanel stats, you can see the memory usage, the disk space usage and more.

 

cPanel stats

Also, you can add domains and manage them.

cPanel control panel

This cheap hosting service has an auto-installer software. So, you can install WordPress, Joomla, Drupal or any other applications in seconds. You don’t need any technical knowledge to install applications or use them. Everything will be done automatically. All you have to do is to select the Softaculous installer software from cPanel, and then, choose WordPress. Then, choose your blog name, and choose a strong username and password for the admin logins. Finally, in a few second your blog will be installed and ready to use.

There are thousands of Namecheap reviews, and there is nothing to worry about, except your website content. You should take care of your content and let professionals care about the server. The following are the main feature of Namecheap hosting:

  • Very cheap hosting plans
  • Secure Servers
  • Daily server scanning
  • Site backups
  • 100% uptime
  • MySQL databases
  • PhpMyAdmin
  • Auto-installer software
  • cPanel control panel
  • FTP access
  • Unlimited bandwidth
  • Enough SSD disk space (20 GB for the smallest shared plan, and it goes to unlimited)
  • Email hosting
  • Email forwarders, you can forward your email to Gmail or Yahoo, for example
  • Webmail
  • Apache
  • Perl
  • PHP
  • The most trusted SSL certificates on the market
  • Google apps integration
  • Cron Jobs
  • DNS editor
  • E-commerce web hosting
  • Wiki pages
  • Step by step Tutorials
  • Site builder tool

What’s Bluehost?

Bluehost is another popular web hosting provider. They offer shared, VPS, and dedicated hosting services. However, the quality of their services is not acceptable in these days. For example, they have lots of downtimes and the server speed is killing the user experience. Bluehost has slow servers and big problems with downtimes.

Bluehost offer auto-installer software with enhanced cPanel control panel. The problem with this control panel is that it’s confusing, especially for new users. It’s more difficult than the regular cPanel control panel and everything looks hidden in their interface.

Bluehost is the worst hosting company when it comes to tutorials and step by step guides. Many of their pages are broken and even removed (not found). So, you’ll find problems with their tutorials. However, it’s a web hosting service that you can use, but at your own risk. They don’t offer a free migration service and even, they will charge you lots of money for that.

Here is a real user feedback about Bluehost and its customer support:

bluehost complaints

 

As you can see from this Bluehost complaint, the server was down and the support was not able to fix the problem. I remember their biggest outage of a full day without any fixing. Their customer support has been affected as well, So, at that time, the website was down and there was no customer support at all. Just imagine that situation.

Here is another customer feedback about Bluehost:

Bluehost customer feedback

Namecheap compared to Bluehost

Let’s compare the two companies based on the factors that determine the quality of a great web hosting service.

Namecheap vs Bluehost is server speed

Without a doubt, Namecheap is faster, their newly upgraded SSD servers work better and faster than Bluehost servers. For that reason, you’ll find that Bluehost users found lots of problems with their sites’ loading time. A website that loads in 8 or 9 seconds in many cases will kill the user experience and that’s what you need to avoid.

Namecheap versus Bluehost in customer support

The Bluehost customer support is supposed to help and fix problems. But when you call them, you’ll find yourself in the need to explain, and explain again, and hope someone will listen to you. Of course, you can find people recommending them in other places, but trust me, they have the worst customer support in the web hosting industry.

On the other side, Namecheap offers faster support, even if they don’t have a phone support. That’s because of their fast live chat system. Indeed, you don’t have to wait a long time to get help, all you need is to use the live chat tool from their website and an expert will be with you. So, the Namecheap customer support is better and faster than Bluehost.

Bluehost vs Namecheap in terms of prices

Bluehost charges a lot of money to host your site, even they have a very expensive migration and quick-start services. The cost per year of Bluehost is also expensive. If you choose their smallest hosting plan, and if you uncheck all the add-ons they suggest, the total cost will be $59.4 for a full year. And the big problem with that plan is that you can only host a single domain with very limited resources.

Bluehost hosting plan

For Namecheap, you get cheaper web hosting with more options. You host up to 3 websites for their smallest plan, and you can host unlimited domain for the other plans. Here is their checkout example of a domain name hosting for a full year, it costs only $9.88 and that comes with an amazing customer support

namecheap hosting plan

So, Namecheap is an affordable web hosting that’s cheaper than Bluehost and better.

Money back guaranteed

Namecheap has a 14-day cancellation policy. So, their 14 days money back guaranteed is a signal of trust. For Bluehost, they have a 30-days money back guaranteed. In many cases, people who cancel their plans will never get their money back. Please read their terms of services, they limit everything and nothing is unlimited with their hosting.

Namecheap compared to Bluehost in uptime

Namecheap is a reliable web hosting service with 100% uptime guaranteed. They have a stronger infrastructure and flexible upgrading options for all. On the other side, Bluehost promises a 99.9% uptime guaranteed, and in many cases, you’ll find yourself with a lower score than that.

All in all, Namecheap is more reliable and affordable web hosting compared to Bluehost.

Namecheap or Bluehost?

It’s clear that NameCheap is the winner in this hosting comparison with Bluehost. They offer more resources, without affecting their other users who host their sites on the same server. At the same time, you get SSD shared hosting with faster loading time and a professional customer support.

If your website receives a few visits per day, then, I recommend choosing their smallest plan. Later, you can upgrade if you need more resources. But if you think that your site getting a good amount of traffic then, go bigger and select the highest plan or even a VPS.

About Fathi Arfaoui

Fathi Arfaoui: A Physicist, Blogger, and the founder and owner of Trustiko.com. He shares Business, Blogging, WordPress, Web Safety, and Blogging tips to build better websites and blogs. Also, he shares online marketing strategies and recommendations.

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